Here are some emails we receive weekly regarding Black Screen of Death, does this sound familiar to you?…
” Windows 10 has frozen. I could boot up and sign in to the PC yet after the sign-in I got a black screen with only the cursor visible. ”
” I experienced a blank screen by updating my Laptop from Windows 7 to Windows 10 some time ago. Took a shot at restarting without shutting it down appropriately in light of the fact now all I get is a black screen… Would anyone be able to help? ”
” I updated Windows 10 and now all I get when I boot my computer is a black screen, plz help? “
You may have experienced something similar to the examples above as one of the unfortunate casualties where Windows 10 PC, or Laptop, even tablets freeze on a clear or dark screen.
Windows 10 blue screen of death or black screen of death (BSOD) is a typical issue that happens when you reboot your PC subsequent to upgrading from Windows 7 or Windows 8.1 to Windows 10 or simply by updating Windows 10 or installing a bad driver or even picking up a virus or malware in between doing so.
In case you’re confronted with black screen issues in Windows 10, there are in most cases two distinct situations. The first is that you can sign in to your PC and don’t get any display other than blank or a black screen.
We at Best Computer Repair always try to help our readers as much as possible, so below we give three alternatives to revive Windows 10 black screen of death issues in such situations.
So feel free to pick the most appropriate strategy that works the best for you, along with your situation or failing that contact us for further help and support.
Option 1. Dark or Black screen after signing into Windows 10 PC with No Display
1. Press Ctrl+Alt+Del keys to open the “Task Manager”. Click on “File” then “Run new task”, and type explorer.exe and hit Enter. See if this method fixes your problem. ( This forces windows to reload while still turned on )
2. Remove all external devices and reboot. Sometimes, external peripherals such as SDD or CD drives or external stick memory drives are the problem. Make sure you are not using any other USB or problematic hardware.
3. Boot your computer to Safe Mode. Press Windows + C keys and select “Settings” > “Change PC settings”> “Update and recovery” > “Windows Update”.
4. Select “View details” and “Check for updates”. Under “Optional”, select “install updates”.
Option 2. Dark Screen Without Being Able to Sign in
You can’t boot or sign in to the PC in view of a black screen issue in Windows 10. More often than not, it could be a driver issue or mismatch so the video projection could be consequently set to an alternate gadget, for example, the extra screen or TV output.
Or in more severe cases, a virus or malware sometimes attaches itself to your display driver in order to see everything you are doing and relay it back to the virus or malware owner.
For this situation, you will require Windows 10 media. On a working PC, download a FREE copy of Windows 10 here, then install the media to USB or DVD.
Interface the media to use it on your PC, turn it off and boot utilizing the required media.
Select “Troubleshoot computer” > “Advanced Options” > “Startup Settings” > “Restart”.
When the computer reboots, you will get some options. Press F5 or scroll to the Safe Mode with Networking and press Enter to enter Safe Mode.
After which, you may choose to check the Default Display, uninstall the device driver for Display and Auto-install or isolate the device causing the problem in your desktop, laptop, or tablet usually highlighted with a yellow “!” mark.
Option 3. Use a Bootable Disk in order to Access a Windows 10 Computer Stuck at Black Screen
What a frustrating experience it is if your Windows 10 machine all of a sudden is stuck at the black screen of death! It is always extremely useful if you have a bootable USB or DVD.
This enables you to access the PC in a normal state again without the exertion of reinstalling Windows such as in option 2. Failing that you can always reinstall windows using our other guide here
You can also make a bootable USB stick on a working PC ( should you have a spare ) without the need of a computer repair specialist by utilizing and following the steps in the previous option but this time instead of entering the safe mode you click the media as your bootable device and fully reinstall Windows 10 manually.
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Still having trouble? then consider giving us a chance to help you decide the best course of action for your situation, as we are highly flexible with a no fix no fee policy along with being one of the leading computer repair specialists.
Our normal service area is Bridgend, however, we also cover Swansea, Port Talbot, Brynthethin, Sarn, Ogmore Vale, Maesteg, Llantwit Major, Cowbridge, Barry, Penarth, Dinas Powys, Cardiff and as far a Newport.